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Stresses coping mechanisms and job satisfaction in general practitioner registrars.

机译:全科医生注册服务商的压力应对机制和工作满意度。

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摘要

BACKGROUND: There is concern about the morale of general practitioner registrars. There may be stress-provoking factors that could be avoided or minimized. AIMS: The aims of the study were to assess the sources of stress and job satisfaction of general practitioner registrars, to compare registrars' job satisfaction with that of established principals using a recently published survey and to identify registrars' usual responses to stress. METHOD: A postal questionnaire survey was sent to all 143 general practitioner registrars in the West Midlands Region. The main measures were: self-rating scales of stresses associated with work and training; the Warr, Cook and Wall job satisfaction scale; and self-reported responses to stress. RESULTS: A total of 118 (83%) general practitioner registrars responded. The most potent sources of stress were family-job conflict, working for the Membership of the Royal College of General Practitioners, patients' unrealistic expectations and disruption of social life. Registrars practised good coping responses to stress. Registrars in this study had significantly greater job satisfaction than general practitioner principals in a 1993 survey for three out of 10 items measured (responsibility given, hours of work and the job as a whole) and significantly worse scores for three items (recognition for good work, rate of pay and variety of work). CONCLUSIONS: Registrars have additional stresses to those of established principals because they need to study for examinations, learn new tasks in general practice and carry out their service commitments at a stage in life when many are newly married or have a young family. Training in stress management for general practitioner registrars is recommended.
机译:背景:人们关注全科医生注册服务商的士气。可能存在一些可以避免或最小化的压力因素。目的:该研究的目的是评估全科医生注册服务商的压力和工作满意度的来源,使用最近发布的一项调查将注册服务商的工作满意度与既定负责人的工作满意度进行比较,并确定注册服务商对压力的通常反应。方法:向西米德兰兹郡地区的所有143位全科医生进行了邮政问卷调查。主要措施是:与工作和培训有关的压力的自我评价量表; Warr,Cook和Wall的工作满意度量表;自我报告对压力的反应。结果:共有118(83%)全科医生注册服务商对此做出了回应。压力最大的来源是家庭与工作的冲突,为皇家全科医师学院的会员服务,患者的不切实际期望以及社会生活的中断。注册服务商对压力采取了良好的应对措施。在1993年的调查中,本研究中的注册服务商的工作满意度显着高于全科医师,在10项被测项目中有3项(给出的责任,工作时间和整个工作)的得分明显高于三项(对良好工作的认可) ,薪酬率和工作种类)。结论:注册服务商对既定校长的压力更大,因为他们需要学习考试,学习一般实践中的新任务并在许多新婚或有年轻家庭的生活阶段履行服务承诺。建议为全科医生注册服务商进行压力管理培训。

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