首页> 中文期刊> 《中国社会医学杂志》 >北京市崇文区社区卫生服务机构员工满意度调查

北京市崇文区社区卫生服务机构员工满意度调查

         

摘要

Objectives To find out the satisfaction status of community health professionals and its main influencing factors of Chongwen district in Beijing. Methods Census was taken in five community health services. Questionnaire survey on the satisfaction of community health professionals was conducted. Results The items of satisfactions from high to low were as follows: the sense of job well done , interpersonal relationship, personal development, work pressure, social approval, training and promotion, working environment, career sense of crisis, leading and management, salary and welfare. The average score of satisfaction of the professionals was(60.14± 12. 954),at the middle level. There were significant differences in total score of satisfaction among the community health professionals in institutions from different sources and in different posts (P<0.05). Conclusions The level of satisfaction of community health professionals needs to be promoted. The fair and suitable encouraging mechanism should be established, and the salary and material benefits for community health professionals should be raised.%目的 了解北京市崇文区社区卫生机构员工的工作满意度现状及其影响因素.方法 采用普查的方法对崇文区5家社区卫生服务中心员工进行满意度问卷调查.结果 员工满意度项目由高到低依次为:工作成就感、人际关系、个人发展、工作压力、社会认同感、培训与晋升、工作条件、职业危机感、领导与管理、报酬与福利,员工总体满意度平均分为(60.14±12.954)分,处于中等水平,不同来源的社区卫生服务机构及不同工作岗位满意度存在着差异,均有统计学意义(P<0.05).结论 社区卫生服务从业人员满意度总体水平尚有待提高,应建立公平、合理的激励制度,提高社区卫生服务从业人员待遇水平,并改善其工作环境.

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