整形外科住院医师医患沟通能力的培养

摘要

Objective To discuss the resident-patient communication training methods based on the problems of the residents in clinical work of plastic surgery .Methods According to the characteristics of plastic surgery , we analyzed the problems and reasons of the residents in the resident-patient communication.Based on the experience of the faculty in the department of plastic surgery , we proposed the methods of resident-patient communication training. Results Several dos and don'ts were proposed for the problems of the resident-patient communication.And a series of training methods were suggested from the aspects of residents , attending surgeons and the department programs . Conclusion It is vital of the ability of the resident-patient communication in the complicated modern medical environment in China.The discussion of the training methods in this paper is mainly based on the experience of the faculty in our department.A perfect resident-patient training program should be formulated with the experience of developed country and scientific methods.%目的：结合整形外科临床工作中住院医师在医患沟通中存在的问题，探讨医患沟通能力培养方案。方法根据整形外科的执业特点，分析目前住院医师在医患沟通中存在的问题及原因，结合本科室多年的经验，探讨医患沟通能力的培养方案。结果针对医患沟通的问题及原因，提出了注意事项，并从住院医师、上级医师及科室制度层面等多角度提出一系列培养方案。结论整形外科住院医师医患沟通能力在当代复杂的医疗环境下尤为重要，本文对培养方案的探讨是本科室多年经验的总结，为进一步完善培养方案的制定，需要借鉴发达国家的经验，并通过科学方法逐步建立一整套完善的医患沟通培养方案，以适应临床工作的需要。