Objective To understand the mental status and health demands of community residents at the time of outbreak of human infection with influenza A (H7N9)virus,and to provide the basis for disease control and health educa-tion.Methods With the method of semi-structured focus interview,four groups were conducted in Fuzhou City and Ningde City of Fujian Province.The content of the interview included residents’fear level,knowledge demands,information chan-nels,and their satisfaction to authorities.Results Among 39 interviewees,37 of them feared of influenza A (H7N9)out-break.The participants wanted to obtain the knowledge of disease characteristics of influenza A (H7N9)(14/39),preven-tive methods (10/39)and the measures that authorities took (5/39).The main channels through which the participants got knowledge were TV (38/39),newspapers (17/39),and internet (9/39).The residents thought authorities released news timely (31/39)but incompletely (12/39).Conclusion Community residents fear of influenza A (H7N9)out-break to some extent,and want to gain disease knowledge urgently.Authorities could increase positive reports to release the fear of public.%目的了解社区居民在人感染H7N9禽流感疫情发生初期的心理状况和信息需求，为疫情防控中的新闻宣传和健康教育工作提供参考依据。方法利用半结构式访谈提纲，在福建省福州市和宁德市的4个社区开展4组小组访谈，获取居民在人感染H7N9禽流感疫情发生初期的担心程度、信息需求、信息获得渠道和对卫生部门行动的满意度。结果在访谈的39名社区居民中，37人对人感染H7N9禽流感疫情表示担心；他们希望获得人感染H7N9禽流感的疾病特征（14/39）、防治措施（10/39）和政府已采取的措施（5/39）等信息。居民获取人感染H7N9禽流感相关知识的途径主要是主流电视（38/39）、报纸（17/39）和网站（9/39）；他们感觉政府部门对疫情的处置是及时的（31/39），但信息公布还不全面（12/39）。结论人感染H7N9禽流感疫情相邻地区社区居民在疫情初期存在一定程度的恐慌，迫切需要获得疾病相关知识；政府部门可以增加正向信息的报道，缓解公众的恐慌。
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