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Employee reciprocation to psychological contract fulfilment: A mediating model focusing on multiple exchange perspectives.

机译:员工对实现心理契约的回报:一种关注多种交换观点的中介模型。

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摘要

Remaining financially viable in a climate of rapid technological change has resulted in many businesses downsizing and re-structuring. This has led to an increasing reliance on psychological contract as one of the effective ways to maintain a balance in the employment relationship between an employer and employees.; On the basis of the existing literature review and in-depth case interviews, the components of psychological contract were confirmed and used to measure the extent to which employees perceived these components were fulfilled. Results suggested that psychological contract fulfillment does not need to be directly transacted into valuable work outcomes. Instead, the two levels of social exchange relationships, represented by perceived organizational support (POS) and leader-member exchange (LMX), facilitated mediating roles on psychological contract fulfillment and work outcomes. This mediating approach was validated in a large sample of matched 354 supervisor-subordinate dyads in two manufacturing firms in Southern China. Results of hierarchical regression analysis gave full support to psychological contract fulfillment which was a prime antecedent to POS and LMX, and POS (vertical exchange) fully mediated psychological contract fulfillment and task performance whereas LMX (vertical dyad exchange) fully mediated psychological contract fulfillment and turnover intentions and efforts made to a supervisor.; This study contributes significantly to psychological contract theory by exploring the indirect process of reciprocation. Moreover, this study offers the first empirical integration of psychological contract with perceived organizational support, and leader-member exchange theory. At the same time, POS and LMX took the differentiated mediating role to transact employees' reciprocation of fulfilled psychological contract into valuable work outcomes.; There are implications for management practices. Practitioners may need to notice the importance of realistic job previews in reducing the biases on extent of psychological contract fulfillment. Moreover, leaders may discourage from dominating in communications with subordinates or taking antagonistic attitudes in interactions with subordinates. Finally, practitioners may consider incorporating human resource management policies in creation of a supportive environment to meet the socio-emotional needs of employees.
机译:在技​​术日新月异的情况下仍保持财务上的可行性,导致许多企业缩小规模并进行重组。这导致人们越来越依赖心理契约,这是在雇主和雇员之间保持雇佣关系平衡的有效方法之一。在现有文献回顾和深入案例访谈的基础上,确认了心理契约的组成部分,并用于衡量员工认为这些组成部分得到满足的程度。结果表明,心理契约的履行不需要直接转化为有价值的工作成果。取而代之的是,以感知的组织支持(POS)和领导者-成员交换(LMX)代表的两个层次的社会交换关系,促进了心理契约履行和工作成果的中介作用。在华南两家制造公司的354个匹配的主管下级二元组的大样本中,这种中介方法得到了验证。分层回归分析的结果充分支持了心理契约履行,这是POS和LMX的首要条件,而POS(垂直交换)完全介导了心理契约的履行和任务绩效,而LMX(垂直二元交换)则完全介导了心理契约的履行和离职向主管的意图和努力。该研究通过探索往复运动的间接过程,对心理契约理论做出了重要贡献。此外,这项研究提供了心理契约与感知的组织支持以及领导者-成员交换理论的第一个经验整合。同时,POS和LMX发挥了差异化的中介作用,将员工履行的心理契约的回报转化为有价值的工作成果。对管理实践有影响。从业人员可能需要注意到现实的工作预告对减少心理契约履行程度的偏见的重要性。此外,领导者可能不愿主导与下属的沟通或在与下属的互动中采取敌对态度。最后,从业人员可以考虑将人力资源管理政策纳入支持性环境的创建中,以满足员工的社会情感需求。

著录项

  • 作者

    Cheung, Fung Yi Millissa.;

  • 作者单位

    Hong Kong Polytechnic University (People's Republic of China).;

  • 授予单位 Hong Kong Polytechnic University (People's Republic of China).;
  • 学科 Business Administration Management.; Psychology Industrial.
  • 学位 Ph.D.
  • 年度 2005
  • 页码 272 p.
  • 总页数 272
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 贸易经济;工业心理学;
  • 关键词

  • 入库时间 2022-08-17 11:41:15

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