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Virtual teams: The influence of Virtual DistanceRTM on trust and organizational citizenship behavior.

机译:虚拟团队:Virtual DistanceRTM对信任和组织公民行为的影响。

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摘要

The objective of this research is to examine the influence of Virtual Distance on trust factors (Ability, Integrity, and Benevolence), trust factors on trust, and trust on organizational citizenship behavior (OCB) among dyads. Virtual Distance is the emotional and psychological "distance" felt between teammates (Sobel-Lojeski et al., 2006). Mayer, Davis, and Schoorman (1995) define trust as the willingness to be vulnerable to the actions of another based on the expectation that the other will perform a particular action important to the trustor, irrespective of the ability to monitor or control that other member. Organ (1988) defines OCBs as the "behavior(s) of a discretionary nature that are not part of the employee's formal role requirements, but nevertheless promote the effective functioning of the organization". Limited research has focused on the dyadic relationship among these constructs.; A survey was conducted to measure the constructs above for members of a multidisciplinary team consisting of military, civilian, and industry personnel from a coordinated US Army/Navy defense program. 174 dyadic relationships were collected. This research presents results that demonstrate Virtual Distance between dyads have a significant negative influence on members' trust, trust factors have a significant positive influence on trust, and trust has a positive influence on OCB.; The theoretical contribution of this research lies in the dyadic method used to measure the influences of the constructs. This research also provides new information on the relationship of Virtual Distance and the factors of trust to the area of study on virtual teams.; The practical contribution of this research is the positive results of key factors suggesting the viability of virtual teams in organizations. Virtual Distance can be used as a measure for project managers forming and developing teams to improve trust. Trust is important to the success of virtual teams because it increases OCB (Wech 2002, Bulent 2000, Organ, etc). OCB is important because it enhances organizational performance by improving the social organization and efficiency (Borman & Motowidlo, 1993; Smith et al., 1983). Our model offers organizations the ability to improve the development of virtual teams, thereby increasing the chances of project success.
机译:这项研究的目的是检验虚拟距离对双因素中信任因素(能力,完整性和仁慈),信任因素的信任以及对组织公民行为(OCB)的影响。虚拟距离是队友之间的情感和心理“距离”(Sobel-Lojeski等,2006)。 Mayer,Davis和Schoorman(1995)将信任定义为易受他人行为影响的意愿,是基于对他人将执行对委托人重要的特定行为的期望,而不管监视或控制其他成员的能力如何。 。 Organ(1988)将OCB定义为“具有酌处权的行为,不属于雇员的正式角色要求,但可以促进组织的有效运作”。有限的研究集中在这些结构之间的二元关系。进行了一项调查,以测量上述针对由美国陆军/海军协调计划的军事,文职和工业人员组成的多学科团队的成员的构造。收集到174种二元关系。该研究提出的结果表明,二元组之间的虚拟距离对成员的信任具有显着的负面影响,信任因素对信任具有显着的正面影响,而信任对OCB具有积极的影响。这项研究的理论贡献在于用于测量构造影响的二元法。这项研究还提供了有关虚拟距离和信任因素之间的关系的新信息,这些信任对虚拟团队的研究领域。这项研究的实际贡献是表明虚拟团队在组织中具有生存能力的关键因素的积极成果。虚拟距离可以用作项目经理组建和开发团队以提高信任度的一种方法。信任对于虚拟团队的成功至关重要,因为信任可以提高OCB(Wech 2002,Bulent 2000,Organ等)。 OCB很重要,因为它可以通过改善社会组织和效率来提高组织绩效(Borman&Motowidlo,1993; Smith等,1983)。我们的模型为组织提供了改善虚拟团队发展的能力,从而增加了项目成功的机会。

著录项

  • 作者

    Werko, Robert J.;

  • 作者单位

    Stevens Institute of Technology.;

  • 授予单位 Stevens Institute of Technology.;
  • 学科 Psychology Behavioral.; Business Administration Management.; Psychology Industrial.
  • 学位 Ph.D.
  • 年度 2006
  • 页码 138 p.
  • 总页数 138
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 心理学;贸易经济;工业心理学;
  • 关键词

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