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Recommender Interfaces: The More Human-Like, the More Humans Like

机译:推荐器接口:越多的人类,就越多样

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Social robots, when used for information providing, are able to affect humans' trustworthiness and willingness to interact with them. In this work, we conducted an experimental study aimed at observing if the users' acceptance of recommendations, as well as their engagement in the interaction, is elicited when using a humanoid robot with respect to a common application on a mobile phone. We conducted an experimental study on movie recommendation where the two interfaces provide the same contents, but through different communication channels. In detail, the robot will attend to the participants in a socially contingent fashion, signaled via head and gaze orientation, speech, eye color and gestures related to the genre of the recommended movie, and the app will provide textual and graphical movie presentation. Results show that while the users perceive the interaction with the mobile application more natural, the social robot is able to enhance the users' satisfaction and provides a good and stable acceptance rate also when facing participants with various degrees of English proficiency.
机译:当用于提供信息时,社会机器人能够影响人类的可信度和与他们互动的意愿。在这项工作中,我们在使用人形机器人关于手机上的共同申请时,引发了一个实验研究,旨在观察用户的接受,以及他们在互动的互动中的参与。我们对电影建议进行了一个实验研究,其中两个接口提供相同的内容,而是通过不同的通信信道。详细说明,机器人将以社会偶然的方式参加参与者,通过头部和凝视定向,语音,眼睛颜色和手势,与推荐电影的类型相关,并且该应用程序将提供文本和图形电影演示。结果表明,虽然用户对移动应用程序的互动更加自然,但社会机器人能够提高用户的满意度,并在面对各种英语熟练程度的参与者时提供良好且稳定的验收率。

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