Green Beans Ice Cream: The Recipe for Recognition Success

摘要

Recognition plays a significant role in achieving permanent employee behavior change. Traditionally, safety "incentive" programs have based rewards on all employees reaching a benchmark. When rewards are based on everyone succeeding, negative peer pressure can occur, resulting in injury hiding. Proactive, prevention-oriented reward programs that focus on identifying desirable actions, behaviors and conditions and eliminating unsafe actions, behaviors and conditions effectively produce employee behavior change without the unwanted side-effect of injury hiding. Tangible rewards that are positive, regular and certain reinforce desirable behaviors and conditions, making them more likely to continue and even replace undesirable behaviors and conditions.