The Impact of Perceived Organizational Support and Psychological Capital Toward Nurse's Work Performance

摘要

Nurses play an important role in determining the hospital's performance. They are the ones who deal directly with the patients and their families as the representative of the hospital. Thus, it would be interesting to investigate the antecedents that may lead to their work performance. This research is conducted to investigate the impact of perceived organizational support and psychological capital towards work performance of the nurses at X Mental Hospital in Jakarta, Indonesia (n=140). Applying the non-experimental quantitative research method, data is collected by distributing questionnaires to the participants and analysed by using linear regression analysis method. The result of the research shows that perceived organizational support and psychological capital contribute 18.2% impact on work performance (F = 15.280; p = 0,000< 0,01).