Relationship-Oriented Knowledge and Method of It's Acquisition for Knowledge Management

摘要

Relationship-oriented knowledge is the knowledge about the relationships of things, attributes, values of the attributes, and changes of things, etc. In the activities of enterprise management, relationship-oriented knowledge is the result of understanding the relationship between all sorts of related factors in the management activities. The relationship-oriented knowledge is very important in the knowledge architecture since relationship is the core of all the things, and there will be nothing without relationship. In this paper, the knowledge in the management is regarded as a system. Accordingly all sorts of elements and knowledge cells related to management problems are regarded as system components, and the result of understanding the relationship between all the factors is regarded as the relationship-oriented knowledge. Furthermore the method of system structural modeling is applied to the relationship-oriented knowledge acquisition. Therefore the process of relationship-oriented knowledge acquisition is turned into the process of structural modeling, and the system structure model is used to express the formalization part of relationship-oriented knowledge. Consequently system structural modeling is proposed to resolve the problem of relationship-oriented knowledge acquisition.