The Effect of Perceived Organizational Support and Job satisfaction on Organizational Citizenship Behavior

摘要

This study aims to analyze: 1) how the effect of perceived organizational support on organizational citizenship behavior of BPAD employees in West Pasaman Regency; and 2) how the effect of job satisfaction on organizational citizenship behavior of BPAD employees in West Pasaman Regency. This study is causative research which aims to see to what extent the independent variables influence the dependent variable. The population in this study was the employees of the Regional Revenue and Asset Agency of West Pasaman Regency, with a total sample of 80 employees. The data were analyzed using multiple linear regression with IBM SPSS version 24. The results showed that: 1) perceived organizational support had negative effect but not significant on organizational citizenship behavior of BPAD employees in West Pasaman Regency; and 2) job satisfaction had positive and significant effect on organizational citizenship behavior of BPAD employees in West Pasaman Regency. R square value was 0.530 which means that both independent variables simultaneously influenced the dependent variable in this study as much as 21.2%, while the other 78.9% was influenced by other factors not examined in this study.