Context Specification in Support of Business Processes and Knowledge Management Integration

摘要

Applying a process approach in organisation managing and supporting it through knowledge management systems requires finding a way to combine both approaches. Especially in the case of creating information systems that would support them. In order to be successful in an organisation, it is necessary to consider the organisational, technical and social aspects in the construction of such systems. One of the theories of the development of process oriented knowledge management is the use of context in the process of modelling such a solution. Designing business process oriented knowledge management support systems requires indication of methodological basis for the development of such systems. The aim of this paper is to analyse the definition of the operation context of a business process oriented knowledge management system. The paper presents elements of a proposed methodology that refer to developing the context of knowledge usage as an element of a business process and IT system.