1.Maureen, an ageing consumer. How can the industry create new value for her ? 2.Retailers, utilities, consumer goods companies, service and healthcare providers and insurers will all need to work together to serve Maureen in a relevant way, to make her life as comfortable as possible. 3.Industries will need to collaborate on new offers and services, share information and form partnerships to truly engage with Maureen, and take care of her, beyond traditional boundaries
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