An Assessment of the Practices of Leadership Quality in the Public Sectors of Malaysia

摘要

This study is an attempt to assess the status of current practices of the leadership quality among the high officials in public sector from different service schemes in Malaysia. This study collected primary data based on a set of questionnaire survey among the heads of department of 109 departments and agencies under 24 federal ministries including the Prime Minister Department in Malaysia. The data were collected based on the opinion about thirteen factors of leadership quality practices in the department or agency by using seven-point Likert scale. The data are analysed under descriptive statistics and factor analysis. Further, the reliability of the data is tested by using Cronbach alpha test, and the validity of data is tested by checking the normality of data through Shapiro Wilk test and graphical method. Overall, 82.5% of the respondents mentioned that they practice leadership factors in their department. However, the priority of these factors of leadership quality differs among the services schemes. Overall, the practice ofMeadership quality of the financial schemes group is strong. However, the practice of leadership quality in the medical & health scheme is below the overall average level. The public sector in Malaysia needs to focus more on the development and practice of leadership quality and its proper assessment system to become a reliable and efficient sector.