Analysis on Influence of Psychological Empowerment to Intrinsic Motivation of First-line Employees in Service Businesses-An Empirical Analysis of Banking Line

摘要

Confirmatory Factor Analysis (CFA) of data from a sample of 336 employees further confirmed scales' factorial validity. Then structure equations modeling (SEM) was used to cross-validate the relationship between psychological empowerment and intrinsic motivation using the sample. The results suggested that psychological empowerment was positive related to intrinsic motivation; meaning was positive related to intrinsic motivation; self-efficacy was positive related to intrinsic motivation.