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Integrating Business Process Engineering into Service Innovation

机译:将业务流程工程集成为服务创新

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After introducing the innovation architecture for service, this paper shows how business process engineering is used with the architecture. In particular, dynamic properties of a business process will be specified in relation to information systems in the process. The dynamic properties of the process are inventory level, throughput and cycle time that are known as the Little's law. The concept of business transaction systems is used, which is a discrete-event model of a business process with information system. In this sense, business process engineering can be viewed as discipline that mediates service innovation and service-oriented architecture.
机译:介绍服务创新架构后,本文显示了业务流程工程如何与架构一起使用。特别地,将在该过程中的信息系统中指定业务流程的动态属性。该过程的动态属性是清单级别,吞吐量和循环时间,称为小的法律。使用业务交易系统的概念,这是具有信息系统的业务流程的离散事件模型。从这个意义上讲,业务流程工程可以被视为纪律,调解服务创新和面向服务的架构。

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