Training is an important component to success of most companies. However, in many companies and metrology departments most of the success or failure of training depends on people who are not training professionals. This document reviews key items that can help make the non-training professional more effective in the workplace. The main topics are: (1) Objectives; (2) Principles of Learner Centered Training; (3) Training Skills; (4) Trained vs. Proficient; (5) Recommended Training Process. Objectives are the goals of training. Objectives are important because it is difficult (if not impossible) to accomplish a poorly defined goal. Robert Mager's book Preparing Objectives for Programmed Instruction (1962) remains the standard for writing objectives today. By Mager's definition, an objective should have three components. (1) Behavior - should be specific and observable; (2) Condition - sets the circumstance of the behavior; (3) Standard - sets the level of performance that is considered acceptable. Objectives that have a behavior, condition, and standard set the baseline for learner centered training.
展开▼
