Modeling Stakeholders Relationships to Strengthen the Entrepreneurial Behavior of Higher Education Institutions

摘要

Higher Education Institutions, especially the technical ones, are required to provide highly skilled human capital to strengthen the knowledge triangle between education, research and business, to contribute to the Europe societal advancement. The paper aims to investigate different views of the concept of entrepreneurial university and models the processes needed for engaging the stakeholders in the higher education settlement. The authors capitalize on the well-known modeling tool-SIPOC diagram (Supplier-Inputs-Process-Output-Customer) that maps out the flows of work. The results represent an attempt to deliver a structured and coherent way of action needed for defining, implementing, monitoring and controlling the relationships with stakeholders in order to maximize the knowledge exchange potential for the benefit of the students, teachers, and business community.