SYSTEM AND METHODS FOR SAVING FOR EDUCATION RELATED EXPENSES USING ADAPTIVE KNOWLEDGE BASE TO INCENTIVISE POSITIVE CUSTOMER BEHAVIORS AND BUILD CUSTOMER RELATIONSHIPS

摘要

A system and methods for saving for education related expenses and student loan repayment uses an automated adaptive knowledge base to incentivize and reinforce positive customer behaviors to build long-term, multi-generational customer relationships, in combination with special student savings accounts that receive institutional and donor contributions linked to conventional savings and checking accounts for customer deposit transactions. The system and methods of the invention overcome challenges presented by highly secured and regulated financial institution ecosystems and implementation across multiple separate computer systems, and can adaptively learn and influence customer behaviors using tailored customer opportunity and information communications as a function of the learned customer behaviors and profiles.