NON-TECHNICAL SIDE OF IMPLEMENTATION OF ELECTRONIC HRM SYSTEM - Discoursive Exploration of Line Managers 'and Employees' Perceptions

摘要

Electronic Human Resource Management (e-HRM) is coming to a more full-grown stage within organisational life. Much is assumed and expressed about its advantages, however scientific proof of these advantages is scarce. No clarity exists about the answer to the question whether e-HRM contributes to the effectiveness of HRM processes. This paper contributes to the Enterprise Information Systems field in two ways. Firstly, findings-wise, we present results from the qualitative study on the contribution of e-HRM to HRM effectiveness. The data is collected in a Dutch Ministry of the Interior and Kingdom Relations. Results show that e-HRM applications have some impacts on the HRM practices. However, e-HRM is not perceived by the users as contributing to the HRM effectiveness. Interviews with line managers and employees have revealed interesting differences in their needs and perceptions about functionalities of e-HRM applications. Secondly, in this paper we integrate two approaches, namely technology-oriented approach, and organizational processes-oriented approach. An intersection of IT- and HRM- studies reveals new possibilities both for scientific and practical implications.