Learn as Babies Learn: A Conceptual Model of Designing Optimum Learnability

摘要

A newborn baby's first move is to look for the nipples. This is an instinct for a baby to live, build strength and interact with the world. The interaction seems very similar to our users' choosing a product for self-empowerment and productivity. However, most users are not babies, neither the majority of man-made products embody perfect affordances. How could user experience designers help to create an easy-to-learn product for specific user goals? This paper explores the answer via a balanced view on user-learning and machine-learning, and proposes designers' early engagement in conceptual design together with full awareness of users' learning constrains, so as to make users happier and thankful since initial contact with the product the designers created.