E-mail etiquette (Netiquette)

摘要

E-mail has replaced the interoffice memo and is the primary means of business communication. But all too often, correspondents don't follow the same common sense rules with email as with printed correspondence. In fact, business e-mail should be more carefully constructed than paper mail (snail mail) because e-mail can be easily forwarded, attached to another message or kept indefinitely in an electronic filing cabinet. This paper presents some simple guidelines for electronic mail etiquette.