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Customer's Adoption Decision Analysis of Mobile Banking Service

机译:客户对手机银行的采用决策分析

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Being Convenient and low-paid, mobile banking financial services based on WAP, SMS or 3G are more and more popular. According to TAM, the reason why bank customers have intention to accept mobile banking financial services were explored from five aspects, perceived usefulness, perceived ease of use, perceived usability, consume concept and consumer experience. The effects of these factors on the intention to using mobile banking financial services were studied by SEM.
机译:基于WAP,SMS或3G的移动银行金融服务便捷且价格低廉,越来越受欢迎。根据TAM的说法,从五个方面探讨了银行客户打算接受移动银行金融服务的原因:感知有用性,感知易用性,感知可用性,消费概念和消费者体验。 SEM研究了这些因素对使用移动银行金融服务的意图的影响。

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