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Determinants of Business Process Management for Successful Project Implementation in Low-Income Countries

机译:在低收入国家成功实施项目的业务流程管理的决定因素

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Governmental organizations in Ethiopia are implementing Business Process Management (BPM). As in other countries most of these projects are facing implementation challenges, some are even reported as failed. The objective of this work in progress paper is to identify the determinants of BPM project implementation success/failure factors. This study investigates the research question: What are the determinants for BPM project implementation and how are these factors influencing the successful implementation of BPM? From the extant literature we found two crucial factors for the success/failure of BPM project implementation: political risk and functional risk. This study proposes and empirically tests a model to observe the effect of theses determinants factors on BPM project implementation. To meet the objective of the study, structured questionnaire, interview guides as well as focus group discussion will be used to gather data from respondents. The lessons from this study will serve both academic and policy purposes. Academically, it would help in the identification of factors affecting BPM change implementation in federal civil service institutions. Policy wise, it will serve as an input in taking practical solution to the existing problems. Furthermore, the study may serve as a springboard for further study in other low-income countries.
机译:埃塞俄比亚的政府组织正在实施业务流程管理(BPM)。与其他国家一样,这些项目的大多数都面临实施挑战,一些甚至将报告失败。这项工作在进行论文的目的是确定BPM项目实施成功/失败因素的决定因素。本研究调查了研究问题:BPM项目实施的决定因素是什么以及影响BPM成功实施的这些因素如何?从现存文献中,我们发现了两个关键因素,以获得BPM项目实施的成功/失败:政治风险和功能风险。本研究提出并经验测试了一种模型,以观察这些决定因子对BPM项目实施的影响。为满足研究的目标,建筑调查问卷,面试指南以及焦点组讨论将用于收集受访者的数据。本研究的课程将提供学术和政策目的。学者,它将有助于确定影响联邦公务员机构中BPM变更实施的因素。政策明智,它将作为对现有问题的实际解决方案的输入。此外,该研究可以作为跳板,用于进一步研究其他低收入国家。

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