Reinforcing DevOps Generic Process with a Guidance Based on the Basic Profile of ISO/IEC 29110

摘要

Nowadays customers are expecting faster feedback and changes related to issues or feature requests but providing a solution to this need, therefore organizations such as IBM, Facebook and Firefox are implementing DevOps practices. However, even when information about DevOps, such as principles, practices, suggestions or even a maturity or capability model, could be find in many sources containing, there is not a guidance on how to adopt and implement it. This fact becomes very important to achieve a reinforcement or evolution of the software development process and its implementation, according to the specific needs of an organization. As result of this lack of guidance, many authors have different understanding about what means the implementation of DevOps practices, causing confusion and an overwhelming situation among team within an organization regarding to the technology, processes or adoption of such practices. To provide a solution of the actual situation, this paper presents a guideline that allows the establishment of a generic DevOps process proposed, which aims to achieve the implementation of a DevOps approach reinforced with the proven practices of the Basic profile of the ISO/IEC 29110. Besides, it enables the organization to achieve a definition or improvement of process, roles and work products involved in a DevOps environment in an easy way.