Turning Points: Motivating Intergenerational Families to Engage on Sustainable Health Information Sharing

摘要

Family relationships present a space for provision of support in which the members reciprocate and help one another at times of necessity. Yet, family members face obstacles in providing support to one another because they are unaware that it is needed. In this study, we investigated different motivating factors that influence family member's decision to share (or not share) health information. We conducted focus group discussions with independent living elderly parents (n = 16) and adult children (n = 21). We learned that the change of family member's sharing behaviors was often due to a disruptive moment which we refer to here as 'turning point.' Based on the concept of 'turning points', we discuss how those moments could promote sustainable health information sharing within families and are useful tools for designing technology to support family collaboration on health.