Experiences using situated and non-situated techniques for studying work in context

摘要

In this paper, we draw a distinction between situated techniques and non-situated techniques for studying work context. We define a situated technique as one in which the data collection takes place in the normal working environment of the person being studied. We describe oru experience of a case study in which we applied a combination of situated and non-situated techniuqes to analyse work practice in context. To co-ordinate these different types of technique, and to provide adequate validation, we adopted an iterative model building approach.