CROSS CULTURAL INTERACTIONS:METHODS AND MOTIVATIONS FOR STUDY

摘要

Human factors practitioners have become increasingly aware of the need for attending to teaminteraction dynamics. This has produced substantial research, methodological advances and, ultimately,recommendations for team design, training, interaction support and assessment. Concurrently, awareness hasgrown that cross cultural differences influence the usability and safety of technologies. To date, however, human factorspractitioners have rarely considered the intersection of these two topics: cross cultural interactions in team performancesettings and/or the design and assessment of multi-cultural teams (and of technologies to support them). Thispanel will review the motivation for such research and a variety of approaches to conducting it. Central themes will be(a) definitions and dimensions of cultural differences, (b) team performance assessment methodologies appropriate anduseful in cross-cultural team research, and ? cross-cultural team design, training and aiding methodologies that are thetargets of such research.