Implementation and Adoption of an Electronic Information System for Vaccine Inventory Management

摘要

In Canada, a national public health information system is being developed to support immunization and disease surveillance. This study aimed to evaluate the implementation and adoption of the first module of this system, targeting vaccine inventory management, in the province of Quebec. We conducted a two-phase mixed methods evaluation, using semi-structured interviews with key informants and an online survey among users at the local, regional and central levels. First, key informants identified some issues related to the system that slowed down its implementation. However, results from the second phase showed that the system was widely adopted and users were generally satisfied. Easy access to vaccine inventory supported better planning and the system could generate required reports. Usability issues, increased workload and complexity of the system were the main irritants identified. The widespread adoption of the vaccine inventory management module is the first step towards an integrated public health information system.