Mediating role of knowledge transfer on the effects of trust relationship on project performance

摘要

In order to know the influence mechanism of the trust among project stakeholders on the project performance, hypotheses are proposed and a conceptual model is constructed by taking the knowledge transfer as a mediator. By means of 183 effective questionnaires from different areas, structural equation model are used to verify the proposed hypotheses. Results of the analyses suggest that contractual trust, competence trust, emotional trust of project stakeholders has significant positive effects on project performance while the degree to which trust affects project performance varies with different dimensions. And it has been proved that knowledge transfer plays a partially mediating role between each dimension of trust and project performance. These findings provide some valuable inspirations for project managers that project managers should not only put emphasis on the formation of high level trust, but also promote knowledge transfer among stakeholders to achieve great project performance.