OPERATIONAL PREDICTIVE SCORING OF COMPONENTS AND SERVICES OF AN INFORMATION TECHNOLOGY SYSTEM

摘要

A system and method for real-time operational predictive scoring of components and services of an information technology system (ITS) for forecasting and assessing performance of the components of the ITS are provided. A data pipeline is configured to collect and store, in real-time, multiple time series signals corresponding to health, performance, and functionality of each of the components of the ITS. An operational predictive score (OPS) engine of a scoring module calculates an OPS for each of the time series signals. An OPS roll-up module of the scoring module calculates an OPS for each of the components and services in the ITS by aggregating the OPS for the individual time series signals. An alerting engine to notify operational issues and provide root cause analysis using OPS score decomposition. A visualization layer for OPS based analytics.