A SYSTEM AND METHOD FOR THE VERIFICATION OF CUSTOMER INFORMATION ENTERED VIA AN INTERNET BASED ORDER ENTRY SYSTEM

摘要

A method for the verification of customer information entered via an Internet based order entry system, including the steps of generating an order list containing a plurality of call records corresponding to Internet based customer requests (106, 110) for a plurality of fulfillment items, determining a plurality of search criteria, extracting results containing a plurality of matching call records that match the search criteria, comparing the data fields of the matching call records of the result list with data fields of call records of at least one additional customer information database (117, 118), verifying the result list as containing authentic customer information, and denying release of fulfillment items where no match occurs.