NOTIFICATION SYSTEM AND METHOD, TRANSMITTER AND TRANSMITTING METHOD, NOTIFYING DEVICE AND METHOD, RECORDING MEDIUM AND PROGRAM

摘要

PROBLEM TO BE SOLVED: To attach required information to cope with a case and to quickly notify the required information. SOLUTION: A notification service provider server 4 receives information transmitted from a portable terminal 1 through a network 3, specifies a user ID from the identification information of the portable terminal 1 included in the received information, selects a case type and a corresponding department 5 to the case on the basis of the video information of the case site included in the received information and specifies where the user is located from the identification information of a radio base station 2 to which the portable telephone 1 is connected. After that, the server 4 immediately transmits the user ID, the case type and information about where the user is located to the selected correspondence department 5 to request the correspondence department 5 to cope with the case. The server 4 also relays a circuit between the portable telephone 1 and the correspondence department 5.