ATTENDANT INSTRUCTION SYSTEM, APPARATUS AND METHOD, AND COMPUTER PROGRAM

摘要

PROBLEM TO BE SOLVED: To provide a mechanism for identifying customers on a car without cards and supporting attendants providing services suited to the customers.;SOLUTION: Customer information including a customer visit history is stored in advance in association with license plate information for customers' cars. A license plate on the customer's car entering a store is imaged by a camera and the license number is analyzed. The customer history information is searched based on the analyzed license number to determine substandard items. Information on the substandard items is output as service information to be offered by an attendant to the customer.;COPYRIGHT: (C)2008,JPO&INPIT