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ATTENDANT INSTRUCTION SYSTEM, APPARATUS AND METHOD, AND COMPUTER PROGRAM

机译:话务员指示系统,装置和方法以及计算机程序

摘要

PROBLEM TO BE SOLVED: To provide a mechanism for identifying customers on a car without cards and supporting attendants to provide services suited to the customers.;SOLUTION: Customer information including a customer visit history is stored in advance in association with license plate information for customers' cars. A license plate on the customer's car entering a store is imaged by a camera and the license number is analyzed. The customer history information is searched based on the analyzed license number to determine substandard items. Information on the substandard items is outputted as service information to be offered by an attendant to the customer.;COPYRIGHT: (C)2008,JPO&INPIT
机译:解决的问题:提供一种在没有卡的情况下识别汽车上顾客的机制,并支持服务员提供适合顾客的服务。解决方案:包括顾客访问历史记录在内的顾客信息与车牌信息一起预先存储' 汽车。进入商店的客户汽车上的车牌由摄像头成像,并分析车牌号。根据分析的许可证号搜索客户历史记录信息,以确定不合格项目。有关不合格品的信息作为服务信息输出,由服务员提供给客户。版权所有:(C)2008,JPO&INPIT

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