Attendant management system and apparatus, mobile terminal, attendant management method, and computer-readable recording medium in which attendant management program is stored

摘要

An attendant management system including an attendant-state registering section for registering states of individual attendants, a retrieving section, responsive to receipt of a retrieval request to retrieve any attendants available, for retrieving such available attendants based on the states of the individual attendants registered by said attendant-state registering section; a retrieval result displaying section for displaying the result of the retrieving; a reservation accepting section, responsive to receipt of a reservation request to reserve one of the available attendants with reference to the retrieval result, for accepting the reservation by making said attendant-state registering section register that the object attendant turns to a reserved state; and a notifying section for notifying the object attendant of the reservation. With this system, when a customer makes transactions at two or more attending areas, the customer is immediately attended to at next attending area thereby receiving improved service.