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METHOD AND ESTABLISHING CONSISTENCY OF PROVIDED SERVICES ACROSS GEOGRAPHIC OR CULTURAL DIFFERENCES

机译:跨地理或文化差异的提供服务的方法和建立一致性

摘要

[0054] A method of standardizing provided services by categorizing the provided services into one or more functional disciplines; establishing a plurality of service maturity levels for each functional discipline; establishing a plurality of service maturity criteria for each serve maturity level; assessing the service maturity level for each functional discipline according to the associated service maturity criteria; advancing to the next service maturity level when the assessment achieves a predetermined level of success.
机译:[0054]一种通过将所提供的服务分类到一个或多个功能学科中来使所提供的服务标准化的方法;为每个职能学科建立多个服务成熟度级别;为每个服务成熟度级别建立多个服务成熟度标准;根据相关的服务成熟度标准评估每个职能学科的服务成熟度水平;当评估达到预定的成功水平时,前进到下一个服务成熟度级别。

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