TRACKING OF PATIENT SATISFACTION LEVELS WITHIN A HEALTHCARE FACILITY

摘要

A computer-implemented method includes tracking by one or more computersystemsa user's satisfaction level with a medical service; determining by the one ormore computersystems that the user's satisfaction level is below a threshold value; causingby the one ormore computer systems one or more processes to be implemented to increase theuser'ssatisfaction level above the threshold value; determining by the one or morecomputersystems that the user's satisfaction level is above the threshold value; andcausing by the oneor more computer systems information indicative of the user's satisfactionlevel to be sent to adata reporting system.