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Tracking of Patient Satisfaction Levels within a Healthcare Facility

机译:跟踪医疗机构内的患者满意度

摘要

A computer-implemented method includes tracking by one or more computer systems a user's satisfaction level with a medical service; determining by the one or more computer systems that the user's satisfaction level is below a threshold value; causing by the one or more computer systems one or more processes to be implemented to increase the user's satisfaction level above the threshold value; determining by the one or more computer systems that the user's satisfaction level is above the threshold value; and causing by the one or more computer systems information indicative of the user's satisfaction level to be sent to a data reporting system.
机译:一种计算机实现的方法,包括:通过一个或多个计算机系统跟踪用户对医疗服务的满意度;以及由一个或多个计算机系统确定用户的满意度低于阈值;通过一个或多个计算机系统执行一个或多个过程以将用户的满意度提高到阈值以上;由一个或多个计算机系统确定用户的满意度水平高于阈值;通过一个或多个计算机系统使指示用户满意度的信息被发送到数据报告系统。

著录项

  • 公开/公告号US2011184781A1

    专利类型

  • 公开/公告日2011-07-28

    原文格式PDF

  • 申请/专利权人 ALI ADEL HUSSAM;MIKE WEST;

    申请/专利号US201113069353

  • 发明设计人 ALI ADEL HUSSAM;MIKE WEST;

    申请日2011-03-22

  • 分类号G06Q10;

  • 国家 US

  • 入库时间 2022-08-21 18:13:28

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