BENCHMARKING ACCOUNTS IN APPLICATION MANAGEMENT SERVICE (AMS)

摘要

An application management service account benchmarking. An account profile is generated associated with a target account. Data associated with the target account collected and prepared for benchmarking. A benchmarking pool is formed to include a set of accounts with which to compare the target account. Operational KPIs are designed for benchmarking analysis. Measurements associated with the operational KPIs are determined for the target account and the set of accounts in the benchmarking pool. Benchmarking is conducted based on the measurements. A graph of a distance map is generated and presented on a graphical user interface. Post benchmarking analysis is performed that suggests an action to be performed for the target account.