Systems and methods for recording and recreating interactive user-sessions involving an on-line server

摘要

An auditing system and method are used to capture and report an interactive client journey between a web-browser and a website. Instantiation of control code at an end-user computing device, typically initiated in response to a tag embedded in a website, initiates capture of server and request headers from the perspective of the locally-executing web-browser. The control code causes the sending of an uplink journey report to a cloud-based processing server that uses the report to interpret the server and request headers to imply real-time interactions between the end-user, the web-browser executing on the computing device and the web-server. Client-side capture provides for easy installation of control code that can be delivered directly from a content distribution network. The processing server correlates the server and request headers with predefined flagged events related to at least one of operation of the web-server and data processing at the web-server.