A mobile type civil administration service system comprises: a communication device disposed in a moving vehicle and providing an encrypted communication interface; And a terminal device configured to transmit a complaint handling request to the control center by communicating with the control center through the communication interface and receive the processing result of the complaint handling request from the control center. By providing the mobile terminal with the terminal device, the civil service can be provided by directly visiting the civilian, thereby improving the accessibility, mobility and efficiency of the civil service. In addition, the communication between the mobile civil service administration system and the control center is performed through a three-stage encryption including a mobile communication encryption section, a virtual private network (VPN) tunnel encryption section and an end-to-end encryption section Therefore, it is possible to maintain the confidentiality and security of sensitive information such as the image of a civilian.;
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