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Development of a methodology for evaluating product service ssytem as a competitive strategy for the Singapore manufacturing industry

机译:制定评估新加坡制造业竞争战略产品的方法

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摘要

Product Service System (PSS) promotes the idea of selling value in use via an integrated combination of products and services. It has been regarded by many economic policy makers and researchers as a potential competitive strategy for the manufacturing industry in the developed country to gain competitiveness. Although currently there are a few PSS methodologies developed for the design and implementation of PSS, their approach is mainly biased towards using PSS as a tool to gain sustainability and to reduce environmental impact from selling more services instead of selling the physical product for example. In view of this, this research sets out to present a PSS Evaluation (PSSE) methodology, aiming at assisting manufacturer in assessing whether the adoption of a PSS is a good strategy from the point of competitiveness. The research programme begins with the identification of the requirements set of the PSSE methodology by gaining relevant knowledge from the literature and the Singapore‟s Manufacturing Industry. Existing potential methodologies were then selected against the requirements set to form the conceptual base of the new PSSE methodology. The developed new PSSE methodology was tested using two case studies during the primary evaluation and another four case studies during the secondary evaluation. The main contribution of this research is the development of a feasible, usable and useful methodology that can assist the manufacturer in assessing whether the adoption of a new PSS is a competitive strategy. The new seven-stage PSSE methodology provides well-constructed stages which are specially designed to be delivered via a facilitated workshop. This research has therefore made a significant contribution to the knowledge of the concept of PSS, and its application in the manufacturing industry in the area of methodology development.
机译:产品服务系统(PSS)通过产品和服务的集成组合来推广使用价值销售的理念。许多经济政策制定者和研究人员已将其视为发达国家制造业提高竞争力的潜在竞争策略。尽管目前有一些PSS方法论用于PSS的设计和实现,但是它们的方法主要偏向于使用PSS作为工具来获得可持续性并通过出售更多服务而不是出售例如物理产品来减少对环境的影响。有鉴于此,本研究着手提出一种PSS评估(PSSE)方法,旨在帮助制造商从竞争的角度评估采用PSS是否是一个好的策略。该研究计划首先通过从文献和新加坡制造业中获得相关知识,来确定PSSE方法论的要求集。然后根据设定的要求选择现有的潜在方法,以形成新PSSE方法的概念基础。新开发的PSSE方法论在主要评估期间使用了两个案例研究,在次要评估期间使用了另外四个案例研究进行了测试。这项研究的主要贡献是开发了一种可行,可用和有用的方法,该方法可以帮助制造商评估采用新的PSS是否是一种竞争策略。新的七个阶段的PSSE方法论提供了结构合理的阶段,这些阶段经过特殊设计,可以通过一个便利的研讨会进行交付。因此,这项研究为PSS概念的知识及其在方法论开发领域在制造业中的应用做出了重大贡献。

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