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Seamless journeys : enhancing accessibility to work through digital technologies for people with mobility-related impairments

机译:无缝的旅程:通过数字技术为行动不便人士提供更好的工作机会

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摘要

Numerous disruptions and barriers are encountered by persons with mobility-related disabilities in their daily’s experience of going to work and the pressure these exert on gaining and maintaining their employment. The nature and extent of their difficulties to workforce participation entails a requirement for extensive planning and also strategies to address problems of being stranded (for example, when the bus they are waiting for is not accessible). This paper presents the conceptualisation and methods of understanding workforce participation as a journey, and a discussion on the role digital technologies play in helping people with mobility-related disabilities in their journeys to work and mitigating disruptions when these occur. This is presented through an initial case study that helped identify the sequence of supports needed to be in place to make the work journey possible. Importantly, the paper also highlights points of intervention for the use of digital technologies and where design can potentially help to enhance accessibility to work for people with mobility-related impairments by making journeys to work seamless.
机译:与行动不便相关的残疾人在日常上班经历以及他们获得和维持就业方面所承受的压力遇到了许多破坏和障碍。他们难以参加劳动力的性质和程度,要求进行广泛的规划,并提出解决滞留问题的策略(例如,当他们等待的公共汽车无法到达时)。本文介绍了在旅途中了解员工参与的概念和方法,并讨论了数字技术在帮助与行动不便相关的残障人士上班和减轻干扰时的作用。这是通过一个初步的案例研究来介绍的,该案例研究帮助确定了使工作旅程成为可能所需的支持顺序。重要的是,本文还重点介绍了使用数字技术的干预点,以及在这些方面,设计可以通过使工作之旅无缝衔接来帮助提高与行动不便相关人士的工作可及性。

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