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Tacit knowledge transfer in family business succession

机译:家族企业继承中的隐性知识转移

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摘要

Small business is the most common firm structure in the Canadian economy and accounts for the single largest share of economic activity. As the founders of these firms move to normal retirement age, they begin the transfer of the business to a family or non-family member. When the second generation assumes control of the firm, issues related to generational transfer of knowledge become important.Financial and income and tax considerations have received the bulk of attention in research. This study focuses on knowledge transfer from the founder to successor.Tacit knowledge has been identified as a key strategic resource and passing this knowledge from the founder to the successor is a key element in transition that ensures the business is viable and remains in the family A qualitative methodology based on the analysis of multiple case studies was used for this research. Eight cases of family business succession were investigated, with data collected from public sources and interviews with founders, successors (family members and non-family members) and key observers. A total of forty interviews were conducted, with interviews focused on the history of the firm and others on thegenerational transfer of knowledge of the firm. A literature review provided a research foundation and a theoretical context that informed the case selection andinterview protocol.This study confirmed the theoretical construct that succession can be framed in socialisation terms (derived from societal socialisation theory), but adds that familyand business socialisation while distinct, are not necessarily sequential or triggered by the identification of the family member as the successor. The study also supported the application of Nonaka and Takeuchi’s (1995) knowledge spiral in the context of family business succession. The role of trust in family business succession is supported by the study’s findings, but the findings expand on the existing literature by differentiating between relationship trust and business competence trust anddefining the two types of trust as essential. This study supports prior knowledge that female successors are often viewed as having less leadership ability than male successors, however in this study females experienced more business socialisation than reported in prior studies.The contribution to practice includes some deliberative actions firm founders can take to support successful generational transition through successful tacit knowledgetransfer. Other contributions to practice are strategies for supporting successful success by female successors and for facilitating tacit knowledge transfer to successors. The most significant contribution is reinforcing the value to potential future successors of early informal exposure to the business.
机译:小型企业是加拿大经济中最常见的公司结构,占经济活动的最大份额。随着这些公司的创始人移居至正常退休年龄,他们开始将业务转移给家庭成员或非家庭成员。当第二代人接管公司时,与知识的世代转移相关的问题就变得很重要。财务,收入和税收方面的考虑已成为研究的重点。这项研究的重点是从创始人到继任者的知识转移。隐性知识已被确定为关键的战略资源,并且将这些知识从创始人传给继任者是确保企业生存并保持其家族A过渡的关键要素。本研究使用了基于对多个案例研究进行分析的定性方法。调查了八起家族企业继承案件,收集了从公共渠道收集的数据,并采访了创始人,继任者(家庭成员和非家庭成员)以及主要观察员。总共进行了四十次访谈,访谈的重点是公司的历史,而其他访谈则涉及公司知识的世代转移。文献综述为案例选择和访谈协议提供了研究基础和理论基础。这项研究证实了可以用社会化术语(继承自社会社会化理论)来构架继承的理论结构,但同时又补充了家族和企业社会化的特点,不一定是连续的,也不一定是由家庭成员确定为继承人而触发的。这项研究还支持了野中和竹内(1995)在家族企业继承中的知识螺旋的应用。研究的结果支持了信任在家族企业继任中的作用,但是通过区分关系信任和业务能力信任以及将两种类型的信任定义为基本信任,发现在现有文献上得到了扩展。这项研究支持了先前的知识,即女性继任者通常被认为比男性继任者具有更少的领导能力,但是在这项研究中,女性经历了比先前研究报告更多的商业社交活动。对实践的贡献包括公司创始人可以采取的一些协商行动来支持成功者通过成功的默认知识转移进行代际转换。对实践的其他贡献是支持女性继任者成功成功并促进默契知识转移给继任者的策略。最重要的贡献是增强了早期非正式接触业务对潜在的未来接班人的价值。

著录项

  • 作者

    Henry Michael;

  • 作者单位
  • 年度 2012
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  • 原文格式 PDF
  • 正文语种 {"code":"en","name":"English","id":9}
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