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Perceptions of unsolicited electronic mail or spam

机译:感知到不请自来的电子邮件或垃圾邮件

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摘要

The proliferation of unsolicited electronic mail or spam is becoming a global concern for many organizations. This paper explores perceptions of unsolicited email, its impact on personal productivity, the question of whether spam is an invasion of privacy, the perceived need to control spam, and the effectiveness of unsolicited email. The results clearly show that while the respondents find spam annoying, they spend very little time in dealing with it. Although the respondents express the need to control spam, they do not believe that governmental control is the solution, but rather that Internet Service Providers and organizations should take the responsibility for controlling unsolicited email. Lastly, the respondents are very unlikely to open, let alone read, and respond to unsolicited email. The results of this study will be useful for guiding organizational, university, and public policies.
机译:不请自来的电子邮件或垃圾邮件的泛滥已成为许多组织的全球关注点。本文探讨了未经请求的电子邮件的感知,其对个人生产力的影响,垃圾邮件是否是对隐私的入侵,控制垃圾邮件的感知需求以及未经请求的电子邮件的有效性。结果清楚地表明,尽管受访者感到垃圾邮件令人讨厌,但他们花费很少的时间来处理它。尽管受访者表示有必要控制垃圾邮件,但他们并不认为政府控制是解决方案,而是Internet服务提供商和组织应负责控制未经请求的电子邮件。最后,受访者不太可能打开,更不用说阅读并回复未经请求的电子邮件。这项研究的结果将有助于指导组织,大学和公共政策。

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