ROAD DATA AND INFORMATION PROVISION IN SUPPORTING THE IMPLEMENTATION OF JAKARTA SMART CITY PROGRAM: STUDY AT HIGHWAYS DEPARTMENT OF JAKARTA

摘要

Information is a valuable material in today's digital era. Many organizations have considered data as an important asset which is then managed to be information thoroughly. This trend has influenced government organizations as well which begin to realize the importance of data and information in the information era. Indonesian government is actively campaigning for a single data movement for development with a more responsible, effective and efficient development objective. Provincial Government of DKI Jakarta through Jakarta Smart City (JSC) Program also implements single development data movement to encourage public information disclosure and public service innovation. Through Open Data program (https://data.jakarta.go.id), all government agencies of DKI Jakarta or related provinces are expected to actively participate in managing the data and information well and making them public. This also applies to Highways Department of DKI Jakarta. However, this department encounters several constraints on its participation in Open Data JSC. The findings of this study found that the management of road data and information in Highways Department of DKI Jakarta was done in a conventional manner and the scope was not yet comprehensive to the mandatory activities of data and road information management in accordance with the laws and regulations. Road data and information cannot support the implementation of the JSC Program due to the inability of Highways Department of DKI Jakarta to provide complete, accurate, up-to-date, easily obtained, open and accessible data and information both for the administrators and the public. There are four factors causing the problem, namely: too many rules (overregulation), no implementation guidelines, no separate data unit, and no optimal utilization of information and communication technology (ICT). While the supporting factors are: having a command center, having complaints channels, and the portal open data as data storage. Overcoming the four inhibiting factors was expected to achieve the data and information path in accordance with the legislation criteria and able to support the implementation of Jakarta Smart City (JSC) Program.