Passenger Transfer System Review. A Synthesis of Transit Practice

摘要

The various elements of a transfer system, for example, policy, operatingcharacteristics, cost, and time are often subjects of concern for transit customers, bus operators, and managers. Issues such as transfer charges and rules, convenience, and transfer instruments need to be considered by agencies in developing policies appropriate to their goals and objectives. This synthesis of practice regarding transfer programs provides information to the industry on a variety of approaches used by transit agencies. A survey of selected transit agencies in the United States and Canada provide information on the following issues: Agency policy with regard to use, implementation and control of transfers, including goals and objectives; How transfer policy is developed; Fare structures and cost of transfers; Fraud experience; Design and format of the transfer instrument; Elapsed time of transfer period; Stopover policy; Service design to minimize difficulty in transferring between vehicles; Convenience to customer, such as the distance customer has to walk, and Automation.