Audit of Procurement Initiatives for VA's Integrated Data Communications Utility (IDCU) Telecommunications Support.

摘要

Contents: Memorandum to: Acting Assistant Secretary for Information and Technology (005) Assistant Secretary for Financial Management (004); Results and Recommendations Contract Oversight, Administration, And Documentation Needed Strengthening (Conclusion, Recommendation); IDCU System Performance No Longer Effectively Or Efficiently Met The Department's Needs (Conclusion, Recommendation). Future Network Operations Support Requirements Need To Be Identified And System Performance More Effectively Measured; (Conclusion, Recommendation); VA Needs To Avoid Making Future Contract Award Decisions That Negatively Impacted Administration Of The IDCU Contract; Conclusion; Recommendation); The Department Experienced Acquisition Delays In Transitioning To A New WAN Contract Solution; (Conclusion, Recommendation). A Formal Risk Analysis Is Needed To Address Risks Of Transition To A New WAN Contract Solution (Conclusion, Recommendation). VA Consultants Were Provided Non-Competitive Work (Conclusion, Recommendation). Appendices I Objectives, Scope, and Methodology, II Background; III Additional Audit Details in Selected Finding Areas (A. IDCU Contract Modifications, B. processing Customer Service Orders (CSO), C. Contract Billing Practices, D. Year-End Accruals, E. Unused IDCU Ports, F. Performance Management System (PMS)).