Building Tools for a Learning Organization: Assessing the Delivery of Community Policing Services in a Non-Urban Setting

摘要

The current project enables the Ada County, Idaho Sheriffs Office (ACSO) to apply learning organization principles to recently developed community policing and problem solving practices. The project herein can be stated as an effort to enable a sheriffs office to examine its behavior in five areas which embody its adoption of community policing elements: periodic assessments of citizens perceptions of crime and police services, substation policing, patrol based in problem oriented identification and resolution, performance evaluation in a COP/POP environment, and the building of community partnerships. Survey research and focus group interviews of county residents, key-stakeholders, and Ada County deputies were used to assess the ACSO across the five noted areas.